Return & Exchange
1.) Each piece is unique and custom-made specifically for you, therefore returns or exchanges are not accepted.
2.) If your custom-made piece is not made according to the specifications you provided, TheManRefined will gladly replace it. There will be a one-time replacement for free using the same design and materials of your original order, and you get to keep the old one. Replacement shipping and handling charge of $25 applies. Send us an e-mail at firstname.lastname@example.org to get started with your replacement.
1.) TheManRefined gladly accepts return or exchange of original, unworn, unused, unwashed or defective items in its original packaging within 14 days of receipt of the product. Return/exchange shipping charge of $8.00 applies (with the exception of defective items.) Refund will be returned to its original form of payment minus the shipping charge. Please send a return e-mail request to email@example.com to process your return.
2.) If you received a different item other than what you ordered, we sincerely apologize! Shoot us an e-mail at firstname.lastname@example.org and we will fix it right away.