FAQ

Simply shop online and add items to your cart and checkout as normal. At the checkout choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details as usual. Returning customers simply log in to make their purchase. It's that easy!

Please note that all items in your cart must be eligible for Installments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

Installments by Afterpay can only be applied to purchases made on themanrefined.com

Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. We do not ship internationally at this time. We currently ship orders to all 50 U.S. states, Puerto Rico, Guam, and the Virgin Islands. Please check back for updates as we evolve our distribution.

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click HERE for complete terms.

Afterpay orders are delivered as per our standard shipping timeframe after you complete your order online.

Yes, a $35 transactional limit applies to purchases made on themanrefined.com using Installments by Afterpay.

Afterpay is not available on purchases of eGift cards. If you are purchasing an eGift card along with Afterpay eligible products, you will need to place two separate orders.

Please check that your return or exchange meets our Return Policy. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms as well as Afterpay’s Privacy Policy.

If you have any questions about your Afterpay account, please contact Afterpay directly via webform at HELP.AFTERPAY.COM/HC/EN-US